The Great People of Custom Lawn.

Meet Your Hometown Expert, Billy Dupras

Our great people set us apart from other companies in Kansas City. We want to take the time to introduce you to who you speak with on the phone, the guys who are taking care of your lawn & landscape, or those behind the scenes making sure everything at Custom Lawn runs smoothly. What better way to start than with our main customer service representative, Billy Dupras (Du-pray). Billy usually the first to answer the phone when a customer calls in. Here is a little insight into the mind behind the first voice you hear when you call Custom Lawn.

Q: Where were you born?

A: Ft. Leavenworth, KS

Q: How long have you been with Custom Lawn?

A: About 8 months

Q: What do you do at Custom Lawn?

A: #1 Phone answerer, customer educator, lawn guru, head lawn problem solver, mail getter, QuickTrip runner, gift card giver, a lot!

Q: How long have you been working in the green industry?

A: Since 1982!

Q: What is your favorite part of working for Custom Lawn?

A: Talking with the customers and figuring out their problems, then helping to solve them.

Q: What’s your favorite thing to do outside of work?

A: Travel.

Q: What’s your least favorite thing to do outside of work?

A: Laundry.

Q: Do you have any pets?

A: A 9 year old Black Lab

Q: What’s your favorite movie line or quote?

A: “I used to think that the worst thing in life was to end up alone. It’s not. The worst thing in life is to end up with people who make you feel alone.” – Robin Williams

Q: If you could choose someone as your mentor, who would it be?

A: Ed Mance, an old boss who grew up in the lawn care business who taught me that doing the right thing is always the right thing, and was honest every time he dealt with people.

Q: What would be the first thing you would do if you won the lottery tonight?

A: I would call up Edward Jones! Then call a lawyer, re-do my will, I have a pretty good life & wouldn’t change much.

Q: If you could have any super-power, what would you choose?

A: X-Ray vision

Q: If you were stuck on an island, what are three things you would take with you?

A: My cigarettes, my inhaler and my girlfriend

Q: What advice would you give to brand new Custom Lawn employees?

A: Ask plenty of questions

Q: What advice would you give to brand new Custom Lawn customers?

A: If you’re not happy, let me know, I’ll fix it!

Q: What is your favorite place in the world to eat?

A: My Mom’s house

Q: Were you or either of your parents in the military? What did you or they do?

A: My Dad was, he was an E-9 and was part of the basic training process for new recruits as an administrator, office type.


Speed Round:

Q: Messy or organized?

A: Organized

Q: Salty or sweet?

A: Sweet

Q: Coke or Pepsi?

A: Pepsi

Q: Chocolate or vanilla?

A: Vanilla

Q: Rock or Country?

A: Rock

Q: Sneakers or Sandals?

A: Sandals

Q: Books or video games?

A: Neither

Q: Plane or car?

A: Plane

Q: Winter or Summer?

A: Summer

Q: Tent or RV?

A: RV

Q: Cats or Dogs?

A: Dogs


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