Sprinkler techs again doing inside work as necessary.
Custom Lawn rolls out Custom Cares to show our care for the first responders in our community, and to help those in need during these uncertain financial and community health times.
Lawn and Landscape has been identified by our local and state leaders as an essential service to maintain the value of homes. We will be taking all precautions to ensure the safety of our employees and customers during the pandemic.
This is normally the time and place where we would be updating you on what’s happening outdoors this month. Our company mission is to make lives easier, that mission includes not only our customers and prospective clients but also employees and everyone in our community who is associated with Custom Lawn. Part of achieving that mission every day is making sure all those people are safe at work, at home and everywhere in our community. We thank you for allowing us to accomplish our mission by serving you and your property.
The reality is, as a community, we may be restricted to our homes and offices for some time.Mother Nature keeps her own calendar and accordingly, in order to keep your lawn and landscape looking great, we are proceeding with all our spring work as scheduled and as weather permits. Some services you may be scheduled for very soon may include:
- Early Spring Lawn Application – Now through May
- Pruning, Mulch Installation, Landscape Enhancements & Spring Cleanup: Now – May
- Weekly Lawn Mowing: Starting March 30th
- Sprinkler Turn On & Inspect or Sprinkler Repair: Now – May
All employees are strictly following CDC guidelines, if one of our employees is at work, we are certain they are following these guidelines and are as safe as possible to perform any services at your home. Our outside sales staff have been given strict guidelines to practice the 6′ social distancing rule and politely ask that you do the same. Please do not be offended if our do not extend their hands when greeting you. We are instructing everyone on our staff to greet folks with a brilliant smile rather than any form of physical contact until this situation passes. Given the most recent updates, sprinkler technicians will again be entering homes if needed to service your irrigation system. They will be taking all precautions to keep you and themselves clean and safe.
We will no longer leave any paper behind that needs to be handled by any of our customers. We will post our normal lawn signs after any lawn care services and you should wait 3 days to remove those signs after the service is complete. Any important notes, along with after service invoices will be emailed the day after services are completed. If you should need a paper invoice following a lawn application or any service appointment, please call the office. We also recommend using our online payment system or enrolling in auto-credit card-billing to further reduce human to human contact.
At the office, we are connected to all our staff through smart-phones and tablets, so any instructions or details you wish to share can be immediately communicated from the office to the field. The result of our proactive approach to communication makes it so we can put you in touch with anyone here at Custom Lawn who can answer any question you may have, within minutes of your call.
Everyone at Custom Lawn is doing well and we truly wish the same for all of you. We look forward to seeing you soon, if only from a distance and we are always available to visit by phone or email. Please let us know if there is anything we can do for you or your home to make this time easier.